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Northstar Cover Letter
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Use the Northstar designJanuary 15, 2026
PREPARED FORAvery ChenBoard ChairCommon Ground HealthChicago, ILChief Operating Officer
Dear Avery,
I am interested in the Chief Operating Officer role at Common Ground Health. Your commitment to making care easier to navigate aligns with the operating work I have led across community health organizations and regional provider networks.
As COO at Lakeshore Access, I brought finance, talent, and service delivery into one planning rhythm. The result was a clearer view of capacity, stronger manager support, and fewer handoff delays for the people seeking care.
I would value the chance to discuss the next stage of Common Ground’s growth and the operating foundations that will make it sustainable.
Why this work
- Led operations across 14 community clinics
- Built a multi-year capacity and workforce plan
- Experienced board partner for strategy and risk review
With appreciation,
Marcus Bell
Chief Operating Officer
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